SNODENTAL
Multi Site Dental Office Manager
Full Time • Brookhaven
Benefits:
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
Lead two offices. Build strong teams. Make a measurable difference.
Snodental is seeking an experienced Dental Office Manager to oversee our two privately owned dental practices in Brookhaven and East Cobb/Marietta, Georgia.
We are looking for someone who takes ownership, follows through, and knows how to turn clear expectations into consistent results. You should be comfortable coaching employees, improving systems, addressing performance issues, and keeping both offices organized and productive.
Working directly with owner Dr. David Witt, you will lead daily business operations so our doctors can focus on patient care. This is an opportunity to help shape how two established practices operate and grow.
Position details
-
Employment: Full-time
-
Schedule: Monday–Friday
-
Location: In person, with time divided between Brookhaven and East Cobb
-
Office schedules: Brookhaven operates Monday–Thursday; East Cobb operates Tuesday–Friday
-
Compensation: Competitive and based on experience and qualifications. Details discussed during the interview process.
Your weekly location schedule will reflect the needs of both offices. Regular on-site presence at each location is an essential part of the role.
What you will oversee
Team leadership and accountability
- Set clear responsibilities and expectations for each team member.
- Lead productive morning huddles and regular team meetings.
- Coach employees, address performance concerns promptly, and follow through on commitments.
- Coordinate staffing, time-off coverage, recruiting, onboarding, and training.
- Review timekeeping and payroll information for accuracy.
Daily operations and consistent systems
- Keep both offices prepared, organized, and running smoothly.
- Implement and maintain practical standard operating procedures.
- Identify recurring problems, resolve their causes, and verify that improvements last.
- Coordinate administrative and clinical workflows with the doctors and team.
- Monitor purchasing, inventory processes, and controllable expenses.
Scheduling and patient experience
- Improve schedule utilization and reduce preventable gaps, cancellations, and missed appointments.
- Ensure incoming calls, missed calls, new-patient inquiries, and patient messages receive timely follow-up.
- Oversee recall, reactivation, and unscheduled-treatment follow-up.
- Support treatment coordinators in clearly explaining treatment plans, financial arrangements, and financing options.
- Resolve patient concerns professionally and protect a welcoming, service-focused experience.
Financial performance and reporting
- Oversee insurance verification, claims follow-up, billing, collections, and accounts receivable.
- Track key measures such as collections, schedule utilization, new-patient appointments, treatment acceptance, and outstanding balances.
- Provide the owner with a concise weekly report showing results, priorities, and corrective actions.
- Take responsibility for moving agreed-upon goals forward without requiring daily reminders.
What we’re looking for
- Demonstrated success managing a dental office and leading a team.
- Strong working knowledge of dental scheduling, insurance, billing, collections, and treatment coordination.
- Experience using practice-management software, reports, and spreadsheets to guide decisions.
- The ability to have direct, respectful conversations and hold people accountable.
- Strong organization, sound judgment, and consistent follow-through.
- A willingness to step in and help while building a team that can reliably perform its responsibilities.
- Ability to work on site Monday–Friday and travel regularly between both offices.
Experience overseeing multiple dental locations is preferred. A successful single-office manager ready for broader responsibility is also encouraged to apply.
What success looks like
Within your first 90 days, we expect clear staff responsibilities, consistent operating routines, dependable patient follow-up, accurate performance reporting, and measurable progress on the priorities established with the owner. Both offices should increasingly operate with dependable management and less need for the owner’s involvement in routine administrative issues.
How to apply
Please submit your résumé and a brief description of a dental practice improvement you personally led. Tell us what the problem was, what you changed, and the result.
(if you already have a resume on Indeed)